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Chromebook Care & Replacement

Digital Care

  • Chromebooks should be kept away from heat, direct sunlight, and water

  • Be sure to keep Chromebooks plugged into a surge protector when they are not in use.  Lack of charging may result in damage to the battery.

  • If the Chromebook is not in use, be sure to turn it on for about 30 minutes each week.

Digital Safety

  • Families should continue to monitor use at home as you did during the school year.

  • Passwords should not be shared. Also, a reminder this is a school device, not a personal device; please do not use anyone else’s account on the school Chromebook.

  • Gaggle monitoring will continue over the summer whenever the students use their Google accounts (on any device).  

Digital Repair

  • In the summer, iff your child’s Chromebook needs repairs please email summersupport@wiltonps.org  Please provide your contact information, issue with the Chromebook, and and preferred number where we can reach you.  

  • During the school year, your child should visit the Library Learning Commons at established hours.  The LLC staff will help your child resolve the issue or lend them a loaner until the unit is repaired.  

  • Chromebooks will be repaired as quickly as possible, loaners may be provided while the Chromebook is out for repair.  

  • DO NOT attempt to do repairs on your own.

Replacement Costs

  • If the Chromebook is damaged beyond repair or lost, we follow the same procedure as we do for lost textbooks or library books.  Our replacement costs are designed to ensure that students are responsible and accountable for the district-issued equipment.  For all repair costs, the Technology Responsible Use Policy applies.  See Costs are as follows:

    • Repair fee - $60 for a Chromebook that is damaged, i.e., cracked screen.

    • Device is lost or damaged beyond repair (new devices only) - $300

    • Charger is lost - $50